Khirkiya's Privacy Policy
Your Data Is Completely Secure

Welcome to Khirkiya. This Privacy Policy explains what information we collect when you use the Khirkiya platform, how that information is processed, who it may be shared with, and what rights you have over your data.

By using our platform, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using Khirkiya and contact our support team.

This Privacy Policy has been prepared in accordance with international data protection standards and applicable laws in Bangladesh. Khirkiya operates with full transparency and is committed to ensuring members retain complete control over their data.

Various types of information are collected when you register and use our services. A detailed breakdown is provided below.

Khirkiya collects only the information necessary to operate the platform and serve its members. Collecting unnecessary data goes against our policy.

Khirkiya uses your data for defined purposes only. We never misuse your information, and it is never processed beyond its intended purpose.

• For account creation, verification, and management.
• For processing deposits, withdrawals, and financial transactions.
• For delivering bonuses, promotions, and offers to you.
• For customer service and support ticket resolution.
• To ensure platform security and detect fraudulent activity.
• For fulfilling legal obligations and meeting regulatory requirements.
• For personalizing the gaming experience and improving service quality.
• For managing responsible gaming tools.

Khirkiya does not generally share your information with third parties. Limited data may be shared only in the specific circumstances outlined below.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to process transactions.
• Technology Partners: Service providers supporting platform operations process data only under contractual agreements.
• Legal Authorities: Data may be disclosed under court order or regulatory authority directive under Bangladeshi or applicable law.
• Anti-Fraud System: Limited data may be shared with specialized systems to prevent fraud and money laundering.

Khirkiya uses cookies in your browser. Cookies are small text files stored on your device that help make your browsing experience smoother and more personalized.

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remembers your language preference and platform settings.
• Analytics Cookies: Analyzes platform usage patterns to help improve our services.
• Marketing Cookies: Used to surface relevant offers and promotions tailored to you.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some platform features.

Khirkiya employs the latest technologies and methods to protect your data. Our security infrastructure is built to the highest industry standards.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data is stored on servers in encrypted form.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) provides an added layer of account security.
• Access Control: Only authorized staff members can access user data.
• 24/7 security monitoring with immediate alerts for suspicious activity.
• Data backup and disaster recovery plans are active.

Khirkiya retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

• All account data is retained for as long as the account remains active.
• Financial transaction records are generally retained for up to 5 years after account closure.
• KYC verification documents may be retained for an extended period as required by law.
• Data from inactive accounts is securely deleted after 3 years.
• Gaming history and log files are generally retained for up to 1 year.

After the designated retention period, data is permanently and securely deleted in a way that makes recovery impossible.

As a Khirkiya member, you have several important rights over your data. We respect these rights and are committed to fulfilling them as promptly as possible.

Khirkiya is strictly prohibited for users under 18. We do not knowingly collect or store any data from minors.

• Age verification is mandatory at the time of registration.
• In suspicious cases, age is re-verified through KYC documentation.
• Any account identified as belonging to a minor is immediately suspended.
• Any data found to belong to a minor is deleted immediately upon discovery.

Khirkiya may update this Privacy Policy when necessary. Members will be notified of any significant changes.

• Notice will be given via email or on the platform prior to any significant changes.
• The date of any changes will always be noted at the top of the page under "Last Updated".
• Continued use of the platform after an update is made constitutes acceptance of the revised policy.
• If you object to any changes, you may request account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our privacy team. Khirkiya takes all member concerns seriously.

• You can contact our Data Protection Officer directly.
• Privacy-related requests are typically processed within 7 business days.
• 24/7 live support is available for urgent matters.
• All complaints are recorded and users are notified once resolved.